Calculate customer churn rate with ease using our simple tool
Customer churn rate is a critical metric for businesses, representing the percentage of customers who stop using a service over a specific period. It's a key indicator of customer satisfaction and loyalty.
To calculate churn rate, you need to know the number of customers at the start and end of a period, as well as the number of new customers acquired during that time. Our calculator simplifies this process.
Churn rate can vary significantly across industries. For instance, the average churn rate for telecom services is around 2-3% monthly, while for SaaS companies, it can range from 5-7% monthly [Wikipedia].
| Initial Customers | Final Customers | New Customers | Churn Rate |
|---|---|---|---|
| 1000 | 900 | 50 | 5% |
| 500 | 450 | 20 | 6% |